Billing (P) – Travel Visa, UK passport and legalisation services

BILLING

PLEASE SEE BELOW ALL BILLING RELATED POLICIES.

CANCELLED CASES (GLOBAL VISAS SERVICE FEES)

If upon completing the visa request form and subsequently the service is cancelled, a 25% fee of the total Global Visas service fees MAY be charged – where advisory work has been carried out prior to the Drag N’ Drop process and review of the applicant’s documents. In particular, this may include questions regarding a visa document list or the applicant may request an in depth call to discuss the visa category.

Where applicable or identifiable at the outset, a notification will be made to the client of this billing arrangement.

If upon completing the visa request form and subsequently the service is cancelled, a 50% fee of the total Global Visas service fees WILL be charged for all cases where the Drag N’ Drop process and review of the applicant’s documents has been completed.

There may be some scope on how this is charged depending on what stage the applicant is at (i.e. a 50% fee may be still be charged if there is continued correspondence related to amended documents; likewise a reduced 25% fee may be charged if documents have been reviewed FIRST TIME but amends requested). All such billing matters will be handled on a case by case basis.

PLEASE READ:

THIS POLICY DOES NOT IMPACT REVIEW ONLY CASES WHERE THE APPLICANT MUST ATTEND THE EMBASSY / CONSULATE IN PERSON THEMSELVES TO THE SUBMIT THE APPLICATION. IN SUCH CASES, SUBSEQUENT TO THE REVIEW PROCESS AND ENSURING THE APPLICANT HAS SECURED AN APPOINTMENT (IF REQUIRED) / IS FULLY AWARE WHAT TO EXPECT AT THE PHYSICAL SUBMISSION – A 100% FEE IS APPLICABLE.

If upon completing the visa request form and subsequently the service is cancelled, a 100% fee of the total Global Visas service fees WILL be charged if the application is submitted to the Embassy / submitted online (E-Visa applications).

Unfortunately there will be no adjustment on this policy however Global Visas is happy to review exceptional cases where applicable.

CONSULAR FEES

It is important to note that all Consular fees are subject to change without any prior notice. This is not within the control of Global Visas and all changes are at the sole discretion of the Embassy or Consulate. However we will try our utmost to ensure all Consular fee changes are provided to the applicant as soon such information is available and/or communicated to Global Visas.

Consular fees can also fluctuate slightly depending on currency exchange rates, as in many situations they are officially set based on a foreign currency. Additional surcharges and taxes may apply at the time of submission – where possible Global Visas will ensure all such additional surcharges are communicated at the outset.

PLEASE ALSO FULLY BE AWARE THAT consular fees are non-refundable once the application has been submitted; including if the application is then rejected or if you are issued a different visa validity to that requested. In the rare event this is not applicable and a refund can be issued by an Embassy or Consulate – Global Visas will endeavour to ensure it is issued as soon as possible.

COURIER FEES

All courier fees will be provided once the return delivery service type has been finalised / arranged. Again this is usually once the applicant has completed the Drag N’ Drop document review process. If the applicant does not wish to proceed with the return courier delivery service or courier service fee offered by Global Visas, they may arrange their own return courier at their own discretion and responsibility.

BILLING PERIOD / PROCESS

After an applicant has completed the service request form, Global Visas, via a secure payment gateway (stripe Inc), will proceed to collect and securely hold your payment details. Only once the visa has been issued – will a charge be made against your credit / debit card. A SIMILAR STRUCTURE IS APPLICABLE TO PRE-APPROVED CORPORATE CLIENTS BILLED VIA INVOICE METHOD – ONLY ONCE THE VISA IS ISSUED WILL ISSUANCE AND REQUEST FOR PAYMENT OF THE INVOICE BECOME EFFECTIVE.

As outlined above, consular fees are always subject to change. Although we will try our utmost to remain accurate at all times, fluctuations in the final billed amount can occur. Upon receiving your final invoice, which will clearly outline and itemise all fees, you may contact your visa agent for an additional clarification on the final billed amount.

As stated above, Global Visas billing process will be supported by worldwide payment gateway – Stripe Inc. For further information on Stripe’s security features please visit the following weblink: https://stripe.com/docs/security/stripe.

REFUND POLICY

TBC.

UK PASSPORT APPLICATIONS AND LEGALISATIONS

For all UK passport application and legalisation billing matters, please contact our team.

...WHO ARE WE?

…WHO ARE WE?

My name is Manny and I would like to personally welcome you to Global Visas.

Our team is dedicated to providing a consular service which focuses on attention to detail, delivering a personal approach and with a high focus on compliance. Feedback is very important to us, therefore any comments you provide about our service are invaluableI have provided some of my own personal testimonials over my years in immigration below; working and leading on very large projects...

I have provided some of my own personal testimonials over my years in immigration below; working and leading on very large projects.

Please do also view our introductory video at the following web link:

https://globalvisas.co.uk/personal/more/about-us

We look forward to working with you and meeting all your expectations.

Global Immigration Leader, Big 4

“Manny. You have really gone the extra mile in supporting the US Business Visitor Service. You have demonstrated real commitment and energy, working a late shift night while we try and find others to fill the position. I know that the other night you stayed until 4am. You are always so positive and your cheerful disposition and attention to detail has resulted in excellent client feedback. On Monday the key client came to London and she was effusive about the service. This is largely due the cover you provide.”

Internal stakeholder, Big 4

“Manny is a big reason why the move from (external provider) to the UK firm’s passport and visa provision has been so smooth. He’s an extremely likeable honest hard working guy who takes his role very seriously. We’re very fortunate to have him leading our dedicated team”

External client, Private practice

“Most of my contact was with Manpreet Singh Johal. He did the best job someone could imagine. Extraordinary service from his side.”

Team member, Big 4

“Working on two priority accounts is naturally pressurised especially where he has also been responsible for billing on both accounts; yet Manny delivers every time and this I believe is an exceptional quality.”