Term of Use (P) - Travel Visa, UK passport and legalisation services

AGREEMENT OF SERVICE AND PARTIES

These terms and conditions outline the rules and regulations for the use of Global Visas Ltd’s Website.

Global Visas Ltd is located at:

15 Stratton Street
Mayfair
London
W1J 8LQ

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Global Visas Ltd’s website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of the United Kingdom. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

APPLICATION PROCESS

As part of the visa application process, applicants are required to navigate through the country overview page; by inputting their nationality and purpose of travel. The resulting webpage will outline if the applicant is visa exempt, must obtain a visa on arrival or must obtain a visa prior to travel. This information is always subject to change based on consular updates and also at the discretion of the relevant Embassy at the time of submitting the original documentation. Both situations are not within the control of Global Visas Ltd.

On the visa requirements page, if a visa is required, all attachments and template support letters will be provided. These are indicative of the content required. Each applicant may provide their own version of support letters however all content must be included, as outlined under the document header.

Again on the visa requirements page, if a visa is required, it is important that each document header is fully reviewed and met / completed accordingly. Global Visas Ltd will not submit any application to an Embassy which is incomplete in respect of the data outlined on the visa requirements page. Although we will endeavour at all stages to ensure delays in this initial application process are kept at a minimum (via our document review service – see below); we cannot be held accountable for delays due to documentation errors.

DOCUMENT REVIEW

Once an applicant has decided they wish to use Global Visas Ltd services and completed the request form, the next stage in the process will be to access the DRAG N’ DROP email.

You will initially receive an order confirmation email with your submitted information. A second additional email will then be sent to you from our team within 1 – 2 business hours of receipt of your completed visa request form. This email will contain a customised and individual Dropbox Inc. file request weblink. Here you must upload clear scanned colour copies of all supporting documentation, for our review. This process is very important, as it will help avoid errors upon receipt of all original documentation; which subsequently will require return to the applicant for correction and thereafter further delays.

UPON RECEIPT OF ALL SCANS, YOU MUST ALLOW OUR TEAM ONE WORKING DAY TO COMPLETE THE DOCUMENT REVIEW PROCESS.

Again, if an applicant does not use the DRAG N’ DROP function and proceeds to send all original documentation immediately to our offices, Global Visas Ltd cannot be held accountable for errors in the documentation and subsequent submission or Embassy processing delays. For more information, please access DRAG N’ DROP weblink via the menu above.

SUBMISSION

Upon receipt of all original documentation from the applicant, and once Global Visas Ltd has ensured all requirements have been met, we will proceed to file the application on your behalf, to the relevant Embassy. If you require an appointment for submission, our team will assist with creating this in line with your schedule and will communicate this information to you accordingly. Moreover, a member of our team and/or your visa agent will meet you on the day of your appointment with all your completed documentation.

This is not the REVIEW-ONLY service, where Global Visas Ltd does not assist beyond the review service – all such routes of submission are clearly defined on each visa requirement page.

It is important to understand all Embassies have the right and discretion to request additional documentation and/or reject a submission without any reason. At all stages Global visas will endeavour to avoid or resolve all such complications as promptly and efficiently as possible, however such situations are not within our control.

VISA APPROVAL

Once all original documentation has been submitted to the relevant Embassy, the processing time for the application will commence. It is very important to understand that processing times can, and in many situations, do vary from that published by Embassies. Again Global Visas Ltd will endeavour where possible to communicate these changes as soon as possible and keep delays as minimal as possible, however we cannot be held accountable for such delays.

It is also in many cases, at this stage, Consular fees are payable. More information regarding fees in outlined below.

It is very important to be aware that an Embassy has full discretion to refuse an application, where refusal is only communicated at the time of collecting the approved visa. They may also at this stage, request additional documentation. This is not within the control of Global Visas Ltd. Again, we will at all stages try and ensure such situations are kept to a minimum.

Finally, it is possible that you could be issued a different visa validity to that requested (i.e. you have applied for a 6 month, multiple entry visa but only issued a 3 month, single entry visa). Again this is not within the control of Global Visas Ltd and where possible, we will advise at the outset of an application what type of visa validity should be applied for depending on your circumstances and the country specific visa guidance. On this same point, given in many applications consular fees are submitted at time of visa submission, if such a situation does arrive, it is unlikely a refund will be provided against the lesser visa validity fee.

RETURN DELIVERY

Upon completing of the DRAG N’ DROP process and review of documents, all information regarding return delivery will be finalised with the applicant; taking into consideration travel dates, anticipated issuance date of visa and where the applicant would like the visa / original endorsed passport to be delivered. All courier fees will be communicated at this stage too.

If the applicant wishes to arrange their own courier or return delivery service, they must provide a clear stamped and addressed envelope and/or provide clear instructions on working with a preferred courier provider. Again Global Visas Ltd cannot be held liable for any delay in delivery times or lost parcels where an applicant is arranging their own return courier.

After a visa has been issued and all original supporting documentation / the original endorsed passport has been returned to Global Visas Ltd, we will arrange for the return delivery to take place. Again depending on the applicant’s travel dates and what was arranged at the outset will affect the return delivery date. All information regarding parcel tracking information will be provided at this stage.

FEES

All fees, including Global Visas Ltd service fees and Consular/Lodgement fees, are outlined clearly on each visa requirement page. However it is important to note that all Consular fees are subject to change without any prior notice. This is not within the control of Global Visas Ltd and all changes are at the sole discretion of the Embassy. However we will try our utmost to ensure all Consular fee changes are provided to the applicant as soon such information is available and/or communicated to Global Visas Ltd.

Consular fees can also fluctuate slightly depending on currency exchange rates, as in many situations they are officially set based on a foreign currency. Additional surcharges and taxes may apply at the time of submission – where possible Global Visas Ltd will ensure all such additional surcharges are communicated at the outset.

Fees are charged per individual traveller. Please click here to see the Global Visas service fees pricing structure, for cancelled cases, and Global Visas Ltd service fees refund policy. All consular fees however are non-refundable once the application has been submitted; including if the application is then rejected or if you are issued a different visa validity to that requested.

As outlined, all courier fees will be provided once the return delivery service type has been finalised / arranged. Again this is usually once the applicant has completed the DRAG N’ DROP document review process. If the applicant does not wish to proceed with the return courier delivery service or courier service fee offered by Global Visas Ltd, they may arrange their own return courier at their own discretion and responsibility.

BILLING

After an applicant has completed the service request form, Global Visas Ltd, via a secure payment gateway (stripe Inc), will proceed to collect and securely hold your payment details. Only once the visa has been issued – will a charge be made against your credit / debit card. A SIMILAR STRUCTURE IS APPLICABLE TO PRE-APPROVED CORPORATE CLIENTS BILLED VIA INVOICE METHOD – ONLY ONCE THE VISA IS ISSUED WILL ISSUANCE AND REQUEST FOR PAYMENT OF THE INVOICE BECOME EFFECTIVE.

As outlined above, consular fees are always subject to change. Although we will try our utmost to remain accurate at all times, fluctuations in the final billed amount can occur. Upon receiving your final invoice, which will clearly outline and itemise all fees, you may contact your visa agent for an additional clarification on the final billed amount.

As stated above, Global Visas billing process will be supported by worldwide payment gateway – Stripe Inc. For further information on Stripe’s security features please visit the following weblink: https://stripe.com/docs/security/stripe.

UK PASSPORT APPLICATIONS

TBC.

LEGALISATIONS

TBC.

COOKIES

We employ the use of cookies. By using Global Visas Ltd’s website you consent to the use of cookies in accordance with Global Visas Ltd’s privacy policy.

Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

LICENCE

Unless otherwise stated, Global Visas Ltd and/or it’s licensors own the intellectual property rights for all material on Global Visas Ltd. All intellectual property rights are reserved. You may view and/or print pages from https://globalvisas.co.uk for your own personal use subject to restrictions set in these terms and conditions.

You must not:

Republish material from https://globalvisas.co.uk
Sell, rent or sub-license material from https://globalvisas.co.uk
Reproduce, duplicate or copy material from https://globalvisas.co.uk
Redistribute content from Global Visas Ltd (unless content is specifically made for redistribution).

HYPERLINKING TO OUR CONTENT

The following organisations may link to our Web site without prior written approval:
1. Government agencies;
2. Search engines;
3. News organisations;
4. Online directory distributors when they list us in the directory may link to our Web site in the same
  manner as they hyperlink to the Web sites of other listed businesses; and
5. Systemwide Accredited Businesses except soliciting non-profit organisations, charity shopping malls,
  and charity fundraising groups which may not hyperlink to our Web site.

These organisations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or
approval of the linking party and its products or services; and (c) fits within the context of the linking
party’s site.
We may consider and approve in our sole discretion other link requests from the following types of organisations:
1. commonly-known consumer and/or business information sources such as Chambers of Commerce, American
  Automobile Association, AARP and Consumers Union;
2. dot.com community sites;
3. associations or other groups representing charities, including charity giving sites;
4. online directory distributors;
5. internet portals;
6. accounting, law and consulting firms whose primary clients are businesses; and
7. educational institutions and trade associations.

We will approve link requests from these organisations if we determine that: (a) the link would not reflect unfavourably on us or our accredited businesses (for example, trade associations or other organisations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organisation does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organisation.

These organisations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party’s site.

If you are among the organisations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to info@globalvisas.co.uk. Please include your name, your organisation name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organisations may hyperlink to our Web site as follows:

By use of our corporate name; or
By use of the uniform resource locator (Web address) being linked to; or
By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Global Visas Ltd’s logo or other artwork will be allowed for linking absent a trademark licence agreement.

RESERVATION OF RIGHTS

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

RESERVATION OF RIGHTS

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

REMOVAL OF LINKS FROM OUR WEBSITE

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

CONTENT LIABILIY

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

DISCLAIMER

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

limit or exclude our or your liability for death or personal injury resulting from negligence;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

CONTACT INFORMATION

If you have any queries regarding any of our terms of use, please do not hesitate to contact us.

...WHO ARE WE?

…WHO ARE WE?

My name is Manny and I would like to personally welcome you to Global Visas.

Our team is dedicated to providing a consular service which focuses on attention to detail, delivering a personal approach and with a high focus on compliance. Feedback is very important to us, therefore any comments you provide about our service are invaluableI have provided some of my own personal testimonials over my years in immigration below; working and leading on very large projects...

I have provided some of my own personal testimonials over my years in immigration below; working and leading on very large projects.

Please do also view our introductory video at the following web link:

https://globalvisas.co.uk/personal/more/about-us

We look forward to working with you and meeting all your expectations.

Global Immigration Leader, Big 4

“Manny. You have really gone the extra mile in supporting the US Business Visitor Service. You have demonstrated real commitment and energy, working a late shift night while we try and find others to fill the position. I know that the other night you stayed until 4am. You are always so positive and your cheerful disposition and attention to detail has resulted in excellent client feedback. On Monday the key client came to London and she was effusive about the service. This is largely due the cover you provide.”

Internal stakeholder, Big 4

“Manny is a big reason why the move from (external provider) to the UK firm’s passport and visa provision has been so smooth. He’s an extremely likeable honest hard working guy who takes his role very seriously. We’re very fortunate to have him leading our dedicated team”

External client, Private practice

“Most of my contact was with Manpreet Singh Johal. He did the best job someone could imagine. Extraordinary service from his side.”

Team member, Big 4

“Working on two priority accounts is naturally pressurised especially where he has also been responsible for billing on both accounts; yet Manny delivers every time and this I believe is an exceptional quality.”